Contact

We read everything that arrives.

Email checkhubonline@gmail.com. We reply within 2 business days, usually sooner.

Things we can help with

  • You paid and the download didn't arrive.
  • The file won't open, or you need it in a different format.
  • You want a refund. Say refund and it's done — see the refund policy.
  • Questions about what the guide covers, before you buy.
  • Anything to do with your data or your privacy.

Something we should be honest about

We are not counsellors and we cannot advise you on your own marriage by email. We would do it badly, and getting it wrong in a private situation we know nothing about could do real harm.

If things are hard right now, a qualified marriage counsellor or therapist will help you far more than we can. And if there is an affair, a spouse who has said they are leaving, or coercion or abuse in either direction, please speak to a professional rather than reading a guide.

You are welcome to write to us anyway. We just won't pretend to be something we're not.

Your privacy when you write

Emails go to one inbox and are not shared. We never name the product in a subject line, and we don't publish or quote anything you send us without asking you first.

Note that your original purchase receipt comes from Selar rather than from us, and their template is not something we control. See the privacy policy for exactly what it says.

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