Your download link has been emailed to the address you used at checkout. It usually arrives within a minute or two.
If it isn't there: check your spam or promotions folder. The email comes from our payment provider, so it may not carry our name. If it still hasn't arrived after ten minutes, email checkhubonline@gmail.com and we'll send it manually.
Read Chapters 1 and 2 tonight. Nothing else. Don't skip ahead to the script — the script only works once you know which of the four engines is running in your house, and Chapter 2 is what tells you.
Then leave the observation log until tomorrow. It takes seven days and there's no way to rush it.
If, having read it, it doesn't describe your situation — email checkhubonline@gmail.com with the word refund. Thirty days, no questions, and you keep the files.
And if what you're actually dealing with is an affair, a spouse who has said she's leaving, or coercion or abuse in either direction, please speak to a qualified counsellor. The guide says the same thing in Chapter 9, and it's the most important page in it.